Trusted Merchant Program

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Discover our Trusted Merchant Program and boost conversions by building customer confidence

At Canada Post, we continue to look for new ways to support Canadian businesses. The Trusted Merchant Program is a pilot being built with your business in mind and will give you an added edge in the competitive ecommerce market. Stand out as one of Canada's most trusted businesses, with Canada Post’s new verified badge.

Program benefits

Proudly made in Canada

Earn customer trust online

By becoming a part of the Trusted Merchant Program, you will be part of a unique community of merchants backed by one of Canada's most recognizable and trusted companies.

E-commerce made easy

Increase conversions

If accepted as a member of our Trusted Merchant Program you’ll gain an edge on the competition and build confidence with new customers by showing them that they can shop safely and securely with your business through the verified badge displayed on your website.

Trusted transactions

Continuous monitoring

We will continuously monitor and assess merchants to ensure all merchant sites maintain the highest standards of customer service, security, reliability and product quality.

Green and efficient shipping

Feature in merchant repository

Our merchant repository of trusted businesses aims to give you exposure to new customers and expand your reach nationwide through a new channel.

The Program will be available for a {one-time or monthly} fee of {insert fee here}

There will be a {one-time or monthly} fee of {insert fee here} associated with joining the program. The fee includes costs associated with the assessment process and ongoing monitoring of merchant partner sites to maintain program standards
Green and efficient shipping

Join us in building this exclusive program!

Green and efficient shipping

Interested in the Trusted Merchant Program? Sign up to be a part of this exclusive program for a chance to boost your conversions.

1. Are you ecommerce enabled? info

Merchant Program validation

Select “yes” or “no” to continue.

2. What is the URL for your ecommerce site?

Merchant Program validation

Enter a valid website address. Example:

3. Would you be interested in this program at the proposed one-time fee of {$1,500, $2,750, $3,500}?

Merchant Program validation

Select “yes” or “no” to continue.

4. What is your Canada Post account number? info

Merchant Program validation

Enter your 7-digit Canada Post account number. Example: 1234567

Thank you for registering your interest!
Thank you for your interest
We have successfully received your responses. We will keep you informed on the next phase of the Trusted Merchant Program and how to participate in the coming months.
Green and efficient shipping

What is the Trusted Merchant Program?

The Trusted Merchant Program is for Canadian online businesses who meet established eligibility criteria. Those eligible and interested will be verified per the standards of the program to receive the Trusted Merchant badge. This badge can be displayed on the business’s website with the goal of enabling online shoppers to shop with confidence, knowing that the businesses are reliable, secure and trustworthy and are verified by one of Canada’s most trusted companies.​

How can I become a part of the Trusted Merchant Program?

To join the Trusted Merchant Program, you will need to submit an application and undergo an assessment process to determine your eligibility. Assessment of eligibility is based on a review of your business practices, product quality and customer service.​

What happens if I do not qualify through the assessment?

If you do not qualify at this time, you will not be eligible to display the Trusted Merchant badge on your website, however you may reapply at a later date. We will provide feedback on the specific areas of the assessment where improvements can be made in order for your future participation.​

What benefits can I expect from joining the Trusted Merchant Program?

Once your business is accepted into the program, you'll have the opportunity to display the Trusted Merchant badge on your website. This badge can enhance customer trust, driving increased conversions and repeat business. Additionally, your business will be featured in our merchant repository, providing valuable exposure to potential new customers who are actively seeking trustworthy merchants.